Ostrava office

Out-of-Prague offices of CNB departments, specifically the Ostrava Money Reserves, Cash Processing and Cash Offices Management Unit and the Ostrava Payment Services Unit of the Moravian Regional Division of the Cash and Payments Department and the Central Register of Accounts Unit of the Statistics and Data Support Division, the Ostrava Distribution Inspection Unit of the Retail Distribution On-Site Supervision Division and the Ostrava Payment Services and Currency Exchange Inspection Unit of the Payment Services and Currency Exchange Supervision Division, which carry on selected supervisory activities of the Financial Market Supervision Department II, the Ostrava Unit of the Technological Division and the Ostrava Bank Police Unit of the Bank Security Division of the CNB Administration Department, are located at the Ostrava regional office.

All units are located in the CNB building in Ostrava at the following address:
Nádražní 4
702 00 Ostrava

Postal address:
Na Příkopě 28
115 03 Praha 1
tel.: 224 411 111
fax.: 224 412 404

Units of the Moravian Regional Division of the Cash and Payments Department

Teller service for CNB clients and for public
Monday to Friday: 7.30 a.m. – 11.30 a.m, 12.30 p.m. – 2.00 p.m.

Tel.: 596 151 301, 224 418 801

Opening hours
Monday to Friday: 7.30 a.m. – 2.00 p.m.

Responsible for

  • managing money reserves
  • performing cash services
  • cash processing
  • selling commemorative coins and numismatic material to the CNB’s contractual partners
  • providing compensation for damaged banknotes and coins and exchanging invalid and worn out banknotes and coins
  • executing payments
  • maintaining accounts of the state budget and other clients, including state financial assets and liabilities accounts, including cash operations on those accounts
  • receiving submissions from natural persons

Central Register of Accounts Unit of the Statistics and Data Support Division

Responsible primarily for

  • administering the Central Register of Accounts system
  • conducting off-site surveillance and on-site examinations in the area of central registration of accounts, including the preparation of examination reports
  • submitting offences in the area of central registration of accounts for administrative proceedings
  • ensuring credit institutions’ compliance with the reporting duty pursuant to the Act on the Central Register of Accounts
  • dealing with applications for information from the register
  • preparing the report for the control body of the Chamber of Deputies pursuant to the Act on the Central Register of Accounts
  • preparing the report on the operation and use of the Central Register of Accounts pursuant to the Act on the Central Register of Accounts
  • communicating with credit institutions and eligible entities pursuant to the Act on the Central Register of Accounts
  • preparing secondary legislation in the area of central registration of accounts

Ostrava Distribution Inspection Unit of the Retail Distribution On-Site Supervision Division

Responsible for

  • performing on-site supervision of investment intermediaries and their tied agents, independent intermediaries of supplementary pension savings and their tied agents, insurance intermediaries, policyholders offering the possibility of becoming insured, independent consumer credit intermediaries and their tied agents, foreign intermediaries of consumer credit for house purchase and accredited persons

Ostrava Payment Services and Currency Exchange Inspection Unit of the Payment Services and Currency Exchange Supervision Division

Responsible for

  • performing on-site supervision of electronic money institutions, foreign electronic money institutions operating in the Czech Republic through a branch or other permanent presence, small-scale electronic money issuers, payment institutions, foreign payment institutions operating in the Czech Republic through a branch or other permanent presence, small-scale payment service, account information service providers, foreign account information service providers operating in the Czech Republic through a branch or other permanent presence, dynamic currency conversion providers and bureaux de change

Ostrava Unit of the Technological Division

Responsible for

  • ensuring the comprehensive management and technical equipment of the Ostrava building
  • providing support services through the Administration Department to the units located in the Ostrava building (e.g. fleet management, mail room/filing office, equipping workplaces with furniture and office equipment, crisis management assistance, cash management, the distribution of organisational units in the building, etc.)
  • managing apartments for inspectors in the Ostrava building

Ostrava Bank Police Unit of the Bank Security Division

Responsible primarily for

  • protecting persons and property, on-site surveillance of the CNB building, monitoring the entry and movement of persons and vehicles
  • implementing measures during emergencies and assisting the Czech Police and the Czech Integrated Rescue System
  • assisting in the administration and registration of stamps, seals and keys of the CNB Ostrava building